New England’s Trusted Commercial Laundry Partner
MAKE LAUNDRY EASIER
The right laundry payment systems make it easier for residents and customers to start a cycle. Compare coin, card, and mobile options, with equipment compatibility and support reviewed before choosing a platform.
COMPARE YOUR OPTIONS
A familiar approach for shared laundry rooms and self-service stores. Consider collection routines and coin availability alongside your users’ preferences.
Explore compatible card-based options, from laundry cards to pay-at-machine solutions. Features and hardware depend on the platform.
Compatible smartphone payment systems can offer a convenient alternative to carrying coins. App features and connectivity requirements vary.
The best payment choice depends on your residents or customers, existing equipment, and how you manage the operation. We can help you evaluate the tradeoffs before selecting a platform.
BENEFITS TO CONSIDER
A well-chosen payment system can reduce the need to find coins and make a shared room easier to use.
Supported reporting features can help you understand activity and manage the room more efficiently.
If you already use a campus card system, ask about integration. Compatibility needs to be checked with the chosen platform.
QUESTIONS ANSWERED
Some machines can be retrofitted, while others need different controls or replacement equipment. Compatibility depends on the machine model and the payment platform. Before buying readers, check installation requirements, fees, reporting access, and who supports payment problems. Send the equipment details so the proposed combination can be reviewed.
Only if the installed system requires an app. Other configurations can use coins, a laundry card, or supported pay-at-machine options. When choosing a platform, consider residents without smartphones and how a visitor or new resident will start a cycle. Confirm the available alternatives for your specific equipment rather than assuming every system supports all methods.
Test the actual room before choosing a system. Some platforms use Bluetooth to communicate with the machine but still need a phone internet connection for authorization or account functions. Others have different connectivity requirements. Check cellular signal, Wi-Fi coverage, and what happens during an outage, and review a backup payment option where supported.
Record the machine ID, property location, time, and transaction details. Avoid repeatedly paying to restart the same faulty machine. Use the refund or support process shown on the machine or in the payment app, and report the equipment fault to the room’s service contact. Payment refunds and machine repairs may be handled by different organizations.
Ask for the hardware and installation cost, transaction fees, recurring software or connectivity charges, and any minimum balance or reload requirements that affect users. Also review settlement timing, access to transaction reports, refund handling, and what happens when the agreement ends. Compare written proposals using the same expected payment volume; do not assume cashless payment is free for the operator or the resident.
Talk with Star Laundry Solutions about your property, equipment needs, or next upgrade. Serving Massachusetts and Rhode Island.