PLANNING. INSTALLATION. SUPPORT.

Commercial Laundry Installation and Service

Our commercial laundry services connect room planning, equipment selection, installation, and ongoing support. We help you prepare the setup around your building and the people who depend on it.

HOW WE HELP

Commercial Laundry Services from Planning to Support

Laundry room planning

Bring equipment selection, room layout, and payment choices into one coordinated plan.

Installation and setup

Prepare for a smooth equipment installation with clear project requirements.

Service and support

Get help identifying equipment problems and arranging the next step.

Plan a laundry room that fits the property.

Our planning and consulting approach begins with your goals: improved resident convenience, a more useful room, or an equipment refresh. We help you evaluate the practical decisions before moving ahead.

Review existing conditions, room access, and laundry demand.
Discuss equipment capacity and layout.
Compare payment choices and operating considerations.
Review available purchase, leasing, or financing arrangements.

Make installation part of the plan from day one.

Equipment delivery and setup should account for the building as well as the machines. We discuss access and installation needs so responsibilities are clear before the work begins.

Review the selected equipment’s site and utility requirements.
Coordinate delivery, placement, and installation scope.
Discuss startup and user or staff orientation.
Identify any separate electrical, plumbing, or venting work needed.

Local support when your laundry needs attention.

For a repair or warranty question, contact Star with the machine details and a description of the problem. The team can help determine the next step and discuss service availability.

Have the machine brand, model, and serial number ready.
Note error codes, symptoms, and when the issue began.
Tell us the property location and whether other machines are affected.
Confirm scheduling, service coverage, and applicable warranty terms.

QUESTIONS ANSWERED

Frequently asked questions

What should I include when reporting a broken washer or dryer?

Provide the property address, machine ID, brand, model, and serial number if available. Describe the symptom, any displayed error code, and when it began. Say whether the machine took payment, stopped during a cycle, leaked, or affected other equipment. A clear photo of the display and identification label can help the service team prepare.

Can you promise same-day repairs?

A repair time cannot be confirmed before the issue, location, technician availability, and parts needs are reviewed. Call Star at 508-844-9394 to discuss the problem and current scheduling. If the machine is in a shared room, mark it out of service so other users do not keep paying to try it.

What needs to be ready before equipment is delivered?

Confirm the delivery route, door openings, room layout, floor requirements, and the specified utility connections. The project scope should say who handles machine removal, electrical or plumbing work, dryer venting, installation, and startup. Resolve those responsibilities before delivery so a new machine is not left waiting for site work.

What regular maintenance does commercial laundry equipment need?

Follow the maintenance schedule in the manual for the actual model. Routine care commonly includes keeping the room and machine areas clean and checking the accessible items assigned to the operator. Dryer lint and venting deserve particular attention. Internal repairs, electrical work, and adjustments should be handled by qualified service personnel. Agree in writing who performs routine care and scheduled service.

Do you work on equipment that Star did not originally supply?

Please provide the brand, model, serial number, location, and issue when you contact us. Star needs those details to confirm service availability, parts access, and any existing warranty restrictions. Equipment installed by another supplier is not automatically covered by Star’s service or warranty arrangements.

Let’s talk about your laundry project.

Talk with Star Laundry Solutions about your property, equipment needs, or next upgrade. Serving Massachusetts and Rhode Island.